The 100% Satisfaction Guarantee

What our guarantee means

If any part of your clean doesn't meet the standard we promised, just let us know within 24 hours. We'll come back and re-clean the areas in question free of charge — no quibbling, no awkwardness. Your satisfaction is the whole point.

Why we can offer it

• Trained, vetted cleaners who take pride in their work and are supported by clear checklists.
• Consistent standards on every visit, whether it's your first clean or your fiftieth.
• Full insurance and DBS checks so you're protected and reassured throughout.
• Open communication — we'd always rather you tell us if something's not right than stay quiet.

How to claim

It couldn't be simpler. Call us on 0191 340 5060 or email info@tynesidecleaning.co.uk within 24 hours of your clean, tell us what wasn't right, and we'll arrange a return visit at the earliest convenient time. We'll always aim to leave you delighted.