Privacy Policy

Last updated: September 2026.

Who we are

Tyneside Cleaning ("we", "us", "our") provides domestic and commercial cleaning services across Tyne & Wear. We are the data controller for the personal information you share with us. You can contact us at info@tynesidecleaning.co.uk or on 0191 340 5060.

What information we collect

• Your name, phone number, email address and postcode when you request a quote or contact us
• Details about the cleaning service you're interested in and your property
• Any message content you choose to send us
• Basic technical data (such as anonymised analytics) when you use our website

How we use your information

We use your information to respond to your enquiry, provide quotes, arrange and deliver cleaning services, and keep in touch about your bookings. Our lawful bases are your consent, the performance of a contract, and our legitimate interest in running our business and responding to enquiries.

Who we share it with

We do not sell your data. We only share it with trusted service providers who help us operate — for example, our email or form-handling provider — and only as far as necessary. We may disclose information where required by law.

How long we keep it

We keep your information only for as long as needed to provide our services and meet legal obligations, after which it is securely deleted.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing or withdraw consent. To exercise any of these, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website may use essential and analytics cookies. You can read more on our Cookie Policy page and control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The latest version will always appear on this page.